Terms and Condition

Terms and Conditions

Last Updated: [7/6/2026]

Welcome to Divine Guidance. By accessing or using our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing this website, you agree to these Terms and Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with any part of these Terms and Conditions, please do not use our website.

2. About Our Products

Divine Guidance offers crystals, crystal bracelets, pyramids, yantras, crystal trees, feng shui products, spiritual décor items, and related wellness products.

Our products are intended for personal use, gifting, decorative purposes, spiritual practices, and wellness support.

Any information provided regarding spiritual, traditional, cultural, or wellness beliefs is for informational purposes only and should not be considered medical, psychological, legal, financial, or professional advice.

We do not guarantee specific outcomes, results, financial gains, health improvements, relationship outcomes, or any other personal results from the use of our products.

3. Product Information

We strive to ensure that product descriptions, images, pricing, and specifications are accurate.

However:

  • Product colors may vary slightly due to lighting and screen settings.
  • Natural crystals and stones may vary in shape, color, texture, size, and appearance.
  • Handcrafted products may contain slight variations.
  • Minor variations shall not be considered defects.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to modify product prices at any time without prior notice.

Payments are processed through secure third-party payment gateways. We do not store complete payment card information on our servers.

Orders will only be processed after successful payment confirmation.

5. Order Acceptance

After placing an order, you will receive an order confirmation.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Cancel orders due to pricing errors or inventory issues.

If payment has already been made for a cancelled order, the amount will be refunded according to our Refund Policy.

6. User Responsibilities

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Use the website only for lawful purposes.
  • Not misuse, hack, interfere with, or disrupt website operations.

7. Intellectual Property

All content on this website including text, logos, images, graphics, videos, product descriptions, designs, trademarks, and branding materials are the property of Divine Guidance and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Divine Guidance shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Delays caused by courier services.
  • Product misuse by customers.
  • Personal expectations regarding spiritual or wellness outcomes.

Our total liability, if any, shall not exceed the amount paid for the specific product purchased.

9. Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or service providers.

We are not responsible for the content, policies, or practices of third-party websites or services.

10. Force Majeure

We shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Pandemics
  • Transportation disruptions
  • Internet outages
  • Labour disputes

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Divine Guidance
Email: [dvineguidancestore.com]
Phone: [7984646510]
Address: [ahemdabad gujarat]

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