Privacy Policy
Last Updated: [7/6/2026]
At Divine Guidance (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Order Details
Payment Information
Payments are processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, UPI PIN, net banking credentials, CVV, or other sensitive payment information on our servers.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver purchased products
- Provide customer support
- Send order updates and notifications
- Improve website functionality
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Respond to inquiries and requests
With your consent, we may also send promotional offers, product updates, and marketing communications.
You may unsubscribe from marketing communications at any time.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only with trusted service providers necessary for business operations, including:
- Payment Gateway Providers
- Courier and Shipping Partners
- Website Hosting Providers
- Marketing and Analytics Service Providers
- Government Authorities when required by law
Such parties are authorized to use the information only as necessary to perform services on our behalf.
4. Payment Security
All payment transactions are processed through secure and trusted third-party payment gateways.
We do not store complete payment card details or sensitive banking information.
Payment processing providers maintain their own privacy and security standards in accordance with applicable regulations.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw marketing consent
- Request information regarding how your data is processed
Requests may be submitted using the contact information provided below.
9. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
If we become aware that information from a minor has been collected, we will take reasonable steps to remove such information.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices, content, or policies of such third-party websites.
Users are encouraged to review the privacy policies of those websites independently.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
Divine Guidance
Email: [divineguidancestore.com]
Phone: [7984646510]
Address: [ahemdabad gujarat]
